Content factories
A content factory collects statistics for selected external accounts and posts in one place. The section appears when it is available to your account. Monitoring alone does not create an advertising campaign or pay creators for views.
This guide covers import and monitoring, report dates and metrics, account tags, tracking destinations, public access and Excel contents. Check the metric definitions and export rules before comparing results or sharing a report.
Create and import
Open Content factories, create a factory with a clear name, and add account or individual post links. For an account, configure the initial import options available in the form; for a post, use its direct URL. Use supported platforms and input formats shown there.
Check the import result for each row: added, duplicate and rejected links need different actions. Correct unsupported or invalid links instead of resubmitting them unchanged. Import and statistics collection are separate steps; a record may appear before its first scan finishes.
Account and post tabs show factory contents, metrics and the latest update time. Publication-date filters select posts, while measurement history shows changes in their metrics. Missing data should not be read as a measured zero.
Credits and scans
Statistics collection uses monitoring credits. Available credits can fund new checks; reserved credits have been set aside for paid requests in progress. A reservation is not final spending: processing charges the credits used and releases unused reservations under the credit terms.
Usage depends on the number of accounts and posts, scan frequency and tracking duration. In Scan settings, choose the interval and how long to track a post. The tracking period runs from its publication date; this does not promise indefinite updates for every old post.
The calculator estimates usage from the quantities and settings entered. The scan price and USD-to-credit conversion use current terms shown in the portal. A forecast is not an actual charge: reconcile it with credit history and successful update times.
To buy credits, the owner opens the credit top-up, checks the USD amount and credits received, and confirms a purchase from their wallet funds. Saving scan settings is a separate action and does not buy credits. Top up the wallet first if funds are insufficient.
Credit history shows completed operations with a nonzero change: purchases, charges and other credits or debits. Intermediate reservations and releases are not shown as separate rows. It covers the monitoring wallet; the selected factory usage summary may cover only that factory. Owner financial data is not available to public report recipients.
The schedule defines the requested frequency, but results depend on social-platform availability, the queue and credit balance. Insufficient credits or errors can delay updates. Check scan state and successful collection time, not just when factory settings changed.
Public reports
A public report is available to anyone who has its link, without personal access to your portal. It shows the latest available factory data in read-only form. Recipients cannot edit the factory or manage your account.
Open Share → Public report, enter a name and choose which fields to show. Available groups cover metrics, accounts, posts and scanning information. Review the selected fields and generated link before sharing.
Owner private finances, wallet, credit purchases and internal operations are not part of the public report. “All fields” means the allowed report data, not the entire portal.
The link displays a live report using the latest collected data. Excel is a separate snapshot at export time and does not update with the factory. Consider data freshness and selected filters.
In factory settings, open the report list, find the link and revoke it when access is no longer needed. With appropriate permissions, you can restore or delete it there. To use a different field selection, create a new report with those settings and revoke the old link.
Revoking a link stops further access but cannot remove files or copies already saved by recipients. Collaboration inside the portal uses a separate personal invitation.
Date range, filters and summary metrics
In a factory report, the selected date range is used to select posts by their publication date. For example, choosing posts published last week includes those posts in the report. Their total views may include growth measured after their publication date.
The summary cards use the latest saved metrics for the selected posts. The chart shows the history of collected measurements. These are different views of the data: the total views of selected posts should not automatically be treated as the increase in views during that calendar interval.
The platform, account and tag determine what is included in the report. Text search helps you find rows in the list, and sorting changes their order; neither recalculates the overall cards as a separate new report. When comparing figures, make sure you use the same date range and filters, and understand whether you are looking at a total or a change over time.
How to read the metrics
Views, likes and comments in the report are based on the latest available measurements for the selected posts. Metric availability may vary between platforms, and updates appear after the next successful data collection.
ER in factories is calculated as follows: (likes + comments) / views × 100%. For example, 80 likes and 20 comments on 10,000 views give an ER of 1%. The denominator is views; this percentage does not represent a share of followers, link clicks or buyers. ER is not calculated when views are zero.
Average views equal the sum of the posts’ views divided by the number of those posts. This measure is sensitive to individual high-performing posts. The median is the middle of an ordered set of values and helps you assess a typical result with less influence from individual top performers.
The overall factory list has a separate metric, “Median across factories”: it is taken from the sorted medians of factories that contain posts. With an even number of values, the higher of the two central values is selected. This aggregate is not the median of all posts across all factories: each non-empty factory contributes one value, regardless of how many posts it contains.
When comparing platforms or factories, consider the selected filters, the number of posts and data availability. Do not add the averages or medians of separate groups to obtain an overall result.
Publication date, date added and last check
A post in a factory can have several different dates. The publication date refers to when the post was published on the platform. The date added shows when the record entered monitoring. The last successful check is the point in time to which the latest collected metrics relate.
Adding an old post to a factory today does not create a reliable history of its views for previous days. The chart uses the available saved measurements. The first collected count may already be high; missing earlier points do not mean there were zero views before then.
When checks are infrequent, growth is visible between the available measurements. Do not treat the time of a check as the exact time of each view. If the values have not updated for a long time, check the monitoring status and the last successful check, rather than just the publication date.
This section explains where the history comes from; check frequency and cost are described separately in the monitoring settings section.
Account tags
Use tags to group accounts by something they have in common, such as a team, format or project. A tag helps you select a group in the report and compare it with other groups.
An account can have several tags. For example, an account tagged “Team A” and “Short videos” appears in both groups. Its posts and results may appear in both summaries, so adding the figures for tags can produce a number larger than the factory’s overall total.
Use the factory summary for the overall result, and the same filters for individual groups when comparing them. Changing a tag changes the grouping in VibeVO, not the content of the account or its social media posts.
The factory’s shared destination and an account’s own destination
The destination URL is the page a person should reach after following a tracking link. Do not confuse it with the tracking link itself, which the creator has published.
A factory can specify a shared destination URL. An individual account can have its own URL, which it then uses instead of the shared one. Changing the factory’s non-empty URL updates the destinations of links for accounts that inherit the shared URL; accounts with their own URL keep their own destination.
If you change an individual account’s non-empty URL, its existing tracking link starts leading to the new URL. The published link itself stays the same, so the creator does not have to replace it in their profile solely because of this redirect change.
Clearing a URL does not revoke a link:
- If you remove the account’s own URL and the factory has a shared URL, the shared URL is used.
- If both the account URL and the factory URL are empty, an existing link keeps its previous destination until a new URL is set.
- Clearing the factory’s shared URL does not, by itself, disable links that have already been issued.
Before saving, check which accounts the change will affect and which URL will be used. If you need to deactivate a link, do not use clearing the field as a substitute; contact support if the screen does not provide the appropriate control.
Excel and factory report filters
Excel is a separate snapshot of the data. It differs from a public report link, which opens current data and has its own display settings for the recipient.
Not every table setting restricts the file. The selected tag and individual account, as well as columns hidden on screen, do not narrow the contents of Excel. The file may contain data from other accounts in the factory and fields you cannot see in the current table.
The summary takes the date range and platform into account. Search may restrict the post rows, but does not recalculate the summary as the sum of only the matching rows. The date range applies to publication dates; records with an unknown publication date may remain in the report rows. If no explicit date range is set, the export uses its own default range — do not automatically treat it as an all-time report.
Before sending the file, open it and check its sheets, rows and columns. If the recipient needs a report with selected fields displayed, consider a public report and check its settings separately. Anyone with the public link can open the data it makes available; share it only with the intended recipients.
Was this article helpful?
Updated: September 23, 2026