Campaign not approved — what to do
If your campaign was rejected by a moderator, don't panic. In most cases the issue can be fixed quickly and the campaign resubmitted for review.
Common rejection reasons
Campaign and change reviews
First distinguish rejection of an initial campaign submission from rejection of proposed changes. For an initial rejection, read the reason in campaign details and use the available correction path before resubmitting.
If changes to an existing campaign are rejected, its current terms remain in place until a new version is approved. Read the comment for the changes: rejection does not automatically cancel all previous terms.
The Edit action depends on status and permissions. Standard advertisers cannot edit running or paused campaigns; these changes are available to platform staff. If the required action is unavailable, contact support with the campaign ID and moderator comment.
When editing is available, correct the materials, description or conditions identified, then resubmit for review. Follow the status and any requests for information: submission does not mean automatic approval.
Moderation timelines
Review time depends on the campaign content and any clarifications needed. A fixed approval time is not guaranteed, including for resubmissions. The current stage appears in campaign details; contact support if it is unclear.
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Updated: September 23, 2026